When PRO Data Falls Short, So Do Impact and Opportunity
Whether it’s for reporting or quality improvement, healthcare leaders need reliable systems for managing patient reported outcome data. But most PRO collection methods fall short — resulting in low capture rates, fragmented workflows and underused data.
And now, CMS requirements are raising the stakes.
High-Value Outcome Data — Delivered, Not Just Collected
CODE is a managed service for patient-reported outcomes.
We handle the full process — from patient outreach to data delivery — with industry-leading capture rates and expert-backed implementation.
No extra burden on your staff. No clunky tech to manage.
Why Leading Organizations Invest in Patient-Reported Outcomes
PROMs are more than a compliance checkbox — they’re a strategic asset. Organizations use patient-reported data to:
- Improve clinical care and patient satisfaction
- Benchmark performance across providers and sites
- Support research and innovation
- Strengthen value-based care and payer negotiations
- Cost vs. outcome implant analysis
- Obtain advanced certification
Whether you’re building a PRO program from scratch or trying to get more value from what you’re already collecting, CODE helps you get there faster.
How CODE Works — End to End
Whether you’re aiming to meet CMS requirements or improve clinical quality — CODE’s makes it effortless with zero disruption to your workflows.
Patient Engagement
Multichannel outreach tailored to your workflows
Data Collection
Validated surveys delivered at the right time using your brand
Monitoring & Support
Our team tracks participation and adjusts in real time
Insights & Reporting
High-integrity, actionable data delivered to you + CMS/AAOS/MIPs-ready formats
Trusted by 400+ Healthcare Organizations Nationwide
“The CODE team is extremely responsive and available for all inquiries. They are always willing to meet to discuss more complex situations.”
Academic Medical Center
“Super staff easy to work with and excellent follow-up on all fronts. The CODE team has been absolutely incredible.”
Community Hospital
“CODE has a great culture of service to your clients, your pricing is fair, and your technology helps. We are especially happy with your forward-looking approach to regulations and reimbursement.”
Integrated Delivery Network
“I have an exceptional account manager who routinely adds value to our CODE experience.”
Academic Medical Center
Why Hospitals and Practices Choose CODE
- Managed Services Model: We run the program so your staff doesn’t have to
- Capture rates that lead the industry
- Zero workflow disruption
- Compliance-ready reporting with no IT lift and benchmarking you can act on
- Clinical expertise at every step
Ready to Turn Outcomes Into Action?
Start here — whether you’re just exploring PROMs or ready to level up your program.
Why Choose CODE Technology for Patient-Reported Outcomes?
Despite the name, CODE doesn’t stand for software coding or clinical coding. It stands for Clinical Outcomes and Data Engineering, LLC — and that’s exactly what we do.
We’re not a coding or software development company, and we’re not just another patient-reported outcomes (PROs) platform. CODE Technology is a fully managed PROs service — taking on the entire process of collection, submission and benchmarking, so your team doesn’t have to.
If you’re a hospital, health system, or ASC looking to meet CMS reporting mandates, improve capture rates, and unlock insights for quality, value-based care and accreditation, you’re in the right place.
How Can Hospitals Improve PROMs Capture Rates Without Adding Staff Work?
Collecting PROMs through an EHR or in-house process often results in low capture rates, frustrated staff, and unreliable data. With CODE’s proven workflows, you can achieve high capture rates without adding tasks to your care team. Learn how our managed PROs service integrates seamlessly into hospital and ASC settings.
What Are the CMS PRO-PM Requirements for THA/TKA — and How Do You Stay Compliant?
CMS’s THA/TKA PRO-PM program is here to stay — and penalties for missing requirements can be costly. CODE helps hospitals submit complete, accurate, and timely data, keeping you on track with national standards and payer expectations.
- Visit our CMS PRO-PM resource hub to see how we support mandated reporting.
- Check out our FAQ on CMS PRO-PMs.
- Have 90 seconds? Watch our animation on how CODE handles PRO-PMs and protects your annual payment update.
National Benchmarking & Registry Insights for PROMs
Your outcomes data is most powerful when compared across a large population. CODE has built a national PRO registry with millions of data points and growing, allowing you to benchmark your performance, support research and unlock insights for enhanced quality and payer negotiations.
CODE is purpose-built for PROMIS tool implementation. See how CODE supports your submissions to healthcare registries.
Why EHR-Only PROMs Collection Often Falls Short
EHR-based PROMs collection often underperforms: low participation, poor match rates, and staff frustration. CODE’s solution provides higher capture rates, seamless patient engagement, and data quality that supports research, accreditation and payer negotiations.
How Do PROMs Support Value-Based Care and Accreditation?
Hospitals are under pressure to improve outcomes while reducing costs. With CODE, you can leverage PROs to drive value-based care initiatives, support Blue Cross Blue Shield Blue Distinction and DNV advanced certification, and demonstrate excellence across service lines.
Future-Ready & Scalable PRO Management
CODE’s managed PROs service is designed to grow with your organization. Whether you’re starting with a single service line or scaling across a multi-hospital health system, our workflows adapt seamlessly. And we don’t stop with THA/TKA PRO-PMs — new CMS measures are on the way, including TEAM, PIX/IPFQR, Information Transfer PRO-PM, and OQR. With CODE, you’ll be ready to meet today’s mandates while preparing for tomorrow’s.
Why Leading Health Systems Choose CODE Technology
- Zero workflow disruption — we manage collection end-to-end.
- Faster go-live — average implementation in 30 days.
- Proven capture rates — industry-leading.
- National registry insights — data you can trust for payers and researchers.
- Client-driven product roadmap — our innovations come from the field.
Not Confident In Your PROs Approach?
Discover why more hospitals are switching from DIY EHR collection or platform-only vendors to CODE’s fully managed PROs service. Explore our transition options and see how we make switching easy.